Welcome to Quarterly Analytics, our research and market intelligence service. Whether you access Quarterly Analytics through your organisation’s subscription or are simply visiting, we appreciate having you here.
We also believe in being transparent about how we handle your data. We therefore want to make it clear what information we collect when you use our services, how we collect it, how and why we use it, and what rights you have in relation to your personal data.
Definitions
About Us: Quarterly Analytics ApS
Who You Are: A user of the Quarterly Analytics research service through an organisation’s subscription, or a visitor to quarterlyanalytics.dk or quarterlyanalytics.com
1. We collect data
Information You Provide to Us
When you use certain features of Quarterly Analytics, we may ask you to provide information that is necessary to access or use those features.
This may happen, for example, when you are registered as a Quarterly Analytics user, sign up for networking events, contact us about purchasing a subscription, book a walkthrough session or sales meeting, or otherwise interact with us.
The information we collect is limited to basic professional information related to your work or professional role, such as:
- Name
- Business address
- Work phone number
- Job title and responsibilities
- Company or organisation
- Email correspondence relating to the service
- Information relating to your subscription, including:
- Number of users
- Subscription start/termination date
- Billing email
- EAN number
We use this information to:
- To communicate with you about your subscription and provide the information you request. We may also send you emails about new quarterly research, networking events, important information relating to your user account or your organisation’s subscription, and other relevant updates about the service.
- To ensure that your subscription is set up correctly and that users have the appropriate level of access.
- Registration and management of sign-ups
- To comply with legal obligations.
We also collect information when you use our website or portal, including when you interact with specific features and services:
When you use the Quarterly Analytics website, we collect certain information about your use of the site, including through cookies and similar technologies.
This includes both technical and usage information, such as:
- IP address
- Device type
- Browser information
- Login and logout data
- Acceptance of terms of use
- Newsletter subscriptions
- Registrations and any notes or comments relating to demos and walkthrough sessions
- Registration for Quarterly Analytics in-person networking events
- Actions performed in the “My Quarterly” self-service module, such as deleting or pausing users, cancelling subscriptions, updating user information, transferring administrator rights, and organising research.
- Downloads of research, methodology materials, and tools, including the date and time of each download, when you are logged in.
- Information about any free materials you download without being logged in, such as white papers and similar content, including the date and time of each download.
We use this information to:
- Data analysis
- Improve and optimise the technical performance of the service
- Customisation of the user experience
- Customise the content and experience provided through the service
- To protect you and us against misuse of the service or your user account.
- For legal purposes
2. Sharing your information
Quarterly Analytics is part of the Zangenberg Group, which comprises MH Zangenberg Holding, Zangenberg & Company ApS, Zangenberg Analytics ApS, and Quarterly Analytics ApS. We may share your information with other companies within the Zangenberg Group.
As a general rule, we do not share your information with companies outside the Zangenberg Group. Exceptions include third-party service providers whose systems we use to operate and deliver various aspects of the Quarterly Analytics service and who may, as a result, have technical access to certain information.
This also includes our development, hosting, and maintenance partner responsible for quarterlyanalytics.dk.
We do not share your information with advertising networks or other third parties for advertising or marketing purposes.
2.1 Data processing agreements
To deliver the Quarterly Analytics service, we use a number of SaaS providers with whom we have entered into data processing agreements. We also work with a third-party partner responsible for the development, hosting, and maintenance of our website.
SaaS systems:
Calendly: We use Calendly as our meeting-booking system if you choose to book a demo or meeting with us. Please note that cookie preferences for the Calendly booking module must be managed separately through the cookie settings available within the module.
Alternatively, you can book a meeting directly with us by contacting us at qa@zangneberg.biz.
Drip: We use Drip to manage and distribute our email newsletters.
Google Tag Manager: We use Google Tag Manager to track user interactions with our content portal.
e-conomic (Visma): We use e-conomic as our accounting system for invoicing.
PandaDoc: We use PandaDoc to create, enter into, and manage subscription agreements.
Vimeo: We use Vimeo to host and play video content on our content portal.
webCRM (Efficy): We use webCRM as our CRM system to manage subscribers and subscriptions.
Symbiotisk: Symbiotisk is our partner for the development, hosting, and maintenance of our website and content portal, quarterlyanalytics.dk.
2.3 Data protection
We take appropriate security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
If you have a user account with access to our research portal, we recommend using a strong, unique password that you do not use for other services.
In the event of a security incident affecting your information, we will contact you by email as soon as possible.
3. Cookies
4. You are in control of your information
You have the right to access the personal data we hold about you.
You have the right to request that inaccurate personal data be corrected and, where applicable, that your personal data be deleted.
You can exercise these rights at any time by emailing us at qa@quarterlyanalytics.dk or by contacting the person responsible for data protection at Quarterly Analytics ApS directly:
Line Ørskov
Managing Director, Quarterly Analytics ApS
Pilestræde 52a 4.sal
1112 København K
lo@quarterlyanalytics.dk
27200355
Retention of personal data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law.
Updates to this privacy policy
We may update this privacy policy and our terms of use from time to time
We will notify you of any updates by email and explain what has changed since the previous version.
You can always contact us
You can always contact us if you have questions about our data policy or other aspects of the service.
You can contact us at qa@quarterlyanalytics.dk or contact the person responsible for data protection at Quarterly Analytics ApS directly:
Line Ørskov
Managing Director, Quarterly Analytics ApS
Pilestræde 52a 4.sal
1112 København K
lo@quarterlyanalytics.dk
27200355