Research / Topics
Contracts and terms
Research / Topics
Contracts and terms
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Secure the best commercial terms for IT
This section brings together our research and insights on negotiating and optimising commercial terms across a range of IT contracts.
Terms and conditions
The expensive terms: Governance and reporting
In ITO service agreements, certain terms significantly impact the overall contract price. Specifically, requirements regarding governance structure and reporting are key factors that determine the total cost of the service agreement.
The expensive terms: Capacity flexibility
The requirement for downward capacity flexibility is a key factor that significantly impacts the pricing of the overall ITO service agreement.
The expensive terms: Special security requirements
Certain terms in IT operations service agreements significantly impact the total contract price. In particular, the inclusion of specific security requirements has a decisive effect on the final cost of the agreement.
The expensive terms: Design authority
Design authority is one of the terms that has a decisive impact on the price of operating agreements. In this article, we will review why and what can replace it.
The expensive terms: High penalty clauses in outsourcing contracts
High penalty clauses in contracts lead to higher prices and are rarely the best way to ensure high operational quality.
The expensive terms: Special location requirements
Special location requirements are one of the conditions that have a decisive impact on the price of operating agreements.
The expensive terms: Complexity
The complexity of the overall IT landscape is a factor that has a decisive impact on the price of ITO services.
The expensive terms: Short commitment periods
While a short commitment period on an outsourcing agreement may seem attractive, it typically entails additional costs that should be taken into consideration.
Contracts
Optimizing T&M Agreements
The following methodology outlines how to optimize the framework for procuring consulting services on a “Time and Materials” basis.