The market for outsourced IT operations services is changing rapidly.

ThThis quarter, we have identified several factors affecting current price trends. In particular, rising hardware prices are creating uncertainty in the market and putting financial pressure on both in-house IT operations and IT operations service providers.

For both customers and suppliers, the current market creates uncertainty, but also presents a number of potential opportunities.

In this article, we review the latest price data and draw on current market developments to provide concrete advice and recommendations for IT operations customers and service providers.