The expensive terms: Special security requirements
Certain terms in IT operations service agreements significantly impact the total contract price. In particular, the inclusion of specific security requirements has a decisive effect on the final cost of the agreement.
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Outsourcing IT operations with specialized security requirements will result in higher costs.
At the top of the price spectrum are entities such as military and intelligence services, which inherently require more extensive security measures. In contrast, most private and public customers can rely on the standard security measure provided by the service providers. Generally, any additional security requirements that exceed the standard service offering will incur an additional cost.
The moment you, as a customer, make specialised security demands that cannot be immediately met within the framework of the supplier’s standard services, it will result in higher costs for the supplier and thus also higher prices for the customer.
This article examines specific security requirements and how they impact the overall contract pricing.