Research

Publication year:

Introduction to Software audit

This article explores how software customers can prevent, prepare for, and manage software audits to minimize the risk of substantial additional charges.

When software companies conduct audits, they are typically executed with a high degree of professionalism, though the balance of power is often skewed in favor of the vendor.

While software audits can pose a significant financial risk for many customers, this risk can be substantially mitigated through proactive measures, thorough preparation, and active participation in the audit process.

Many vendors’ licensing terms are so complex that for many customers it is difficult to assess for themselves whether the vendor’s rules are actually being complied with or have been unintentionally breached.

This article is divided into four parts, outlining how software customers can secure the best possible conditions to navigate the audit process with minimal surprises, thereby reducing associated financial risks.